Returns And Refunds

If you wish to return a product, please send an email to: ameira.assistance@gmail.com and include your order number along with the name used for the purchase.

Products must be returned within 14 days of receipt. Return shipping costs are the responsibility of the customer. It is the customer’s responsibility to return the package using a local shipping service.

We offer a 14-day return policy, which means you must notify us of your intent to return within 14 days of receiving the product.

To be eligible for a return, the item must be in the same condition as you received it: unused, unopened, with tags, and in its original packaging. A receipt or proof of purchase is also required.

To start a return, please contact us at ameira.assistance@gmail.com.

If your return is accepted, we’ll provide instructions on how and where to send your package. Returns sent without prior notice will not be accepted.

Damages and issues: Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

For any further questions regarding returns, feel free to contact us at the email address above.